RAG Copilot Implementation for Policy & Compliance Research
Client: Top-10 U.S. enterprise (risk & compliance division)
The Challenge
The client needed to streamline policy interpretation, evidence gathering, and internal knowledge lookup across multiple governance frameworks. Manual processes were time-consuming and error-prone, with reviewers spending significant time searching, cross-referencing, and documenting decisions.
Our Solution
We implemented a RAG copilot system that integrated with their existing knowledge base, providing instant access to compliance information with proper citations and evidence trails. The system included permission-aware retrieval, audit logging, and evaluation baselines.
Results
Reduced compliance research time by 75%, improved accuracy of policy interpretations, and enabled real-time compliance checks.
Measurement Period: 12 weeks post-deployment
Methodology: Before/after time tracking and accuracy audits
Time-to-Value
Total Duration: 8 weeks
- Kickoff: Week 1
- Architecture Review: Week 2
- Build Complete: Week 6
- Pilot Deployment: Week 7
- Production Rollout: Week 8
Architecture & Scope
Components Deployed
- Vector database (Pinecone)
- LLM API (OpenAI)
- Permission engine
- Audit logging system
- Evaluation pipeline
Integration Points
- SharePoint knowledge base
- Active Directory
- Compliance management system
Risk & Controls Implemented
Audit Trails
Complete audit logging of all queries and responses
Permission Models
RBAC with source-level entitlements
Evaluation Harnesses
Automated groundedness and citation accuracy testing
Compliance Controls
Record-keeping controls, retention support, and audit-ready traceability
Artifacts
Screenshots
Sample Outputs
Example compliance memo with citations
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